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January 13, 2010 , Walmart...

Well someone has stolen the mantel of "pulling a Walmart" and taken it to the next level.  The receipt checkers are essentially a business taking out security measures on honest customers.  I get it though, a study was done and found checking receipts reduces shrink.  Still, some of these people are over aggressive and it's an annoyance to the customers.  One guy yelled at me once saying he better never see me in the store again after I didn't feel like digging through my pockets for a receipt that showed everything I had just purchased right in front of him only a few feet away.  I didn't go back, and CompUSA went out of business.  The receipt check thing is one of the reasons I don't shop at Walmart, although during Christmas I was strong armed into going there and it seems like they are more lax with that policy now.

I say all of this not to defend this idiot picking a fight with an elderly man, but I wasn't the least bit surprised when they checked his receipt and everything was there.

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Looking at the video, you can see that the perp is physically fit. You can also tell that he's overly aggressive and arrogant in nature since his car is the one that's parked on the curb (rather than the parking lot). I would hazard a guess that the guy is probably using steroids, and this caused the man to flip out.

- Todd

I know those guys are just working to earn a living so I don't give them a hard time, but I always ask, "Do you have reason to believe that I shoplifted these items?"  Sometimes I ask them if they know Amendment IV...I know....weird.

- c

Usually, if it's stuff I absolutely know I won't ever need to return (don't think I've actually ever returned anything at Wal*Mart), then I just hand the guy the receipt and keep walking. Now he's stuck with the receipt and doesn't know what to do... does he try to give it back? Does he put it in his pocket? Does he walk to the trash to throw it away allowing other customers to escape?

 

- Todd

That's good Todd.  I like that one.

- c

Greeters and security guards can ask for a receipt till they're blue in the face. I say no thank you and keep on walking. Under state law, store employees cannot detain you (stop you from leaving the store) unless they have probable cause, a legal standard that requires evidence of shoplifting. If you don't want to show your receipt, just say no!

- Consumer Advocate

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